Contact
We are an online store, so email is the quickest way to reach us and the only way we handle support. A real person reads every message.
We reply within 1 business day, Monday to Friday. Messages sent over the weekend are answered on Monday.
What to include
If your message is about an order, please include your order number and, where it helps, a photo. It saves a round of emails and gets you an answer far faster.
Before you write
A few things are answered faster on their own pages:
Shipping and delivery times
Returns and refunds
About us
Noreya is an online only lighting and home decor store. We ship free to the United States and Canada. We do not have a shop you can visit and we do not take phone calls, so please email and we will get back to you.